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Transparency

How tech.org.au is funded

Free help is only trustworthy if you can see who pays for it. Here is exactly how this site stays free, who supports it, and the rules that keep the advice honest.

A free, not-for-profit community resource

tech.org.au is a free public-service resource. There is no paywall, no subscription and nothing to buy. It exists to give everyday Australians clear, trustworthy tech help, and it is run on a not-for-profit basis rather than as a business.

Who supports it

Keeping a site like this online, researched and up to date takes real time and a little money. That support comes from Alien IT, an Australian technology business, which covers the running costs so the help can stay free for everyone. We tell you this openly because transparency, not a claim of being unsponsored, is what makes free advice trustworthy.

Alien IT supports the site. It does not run it. The person who writes and edits every guide is Angus Lewington, the founder and public editor, and the editorial decisions are ours alone.

Our promises to you

  • We never rank or recommend a product in exchange for payment.
  • We take no affiliate commissions and run no affiliate links.
  • Our supporter has no say over what a guide says or concludes.
  • When we point you to help, a free or government option comes first.

If we ever point you towards a paid service, we will say plainly that it is paid, and we will always show you the free or government option first, such as Be Connected, Scamwatch or the eSafety Commissioner.

The not-for-profit entity

  • Registered name: Digital Safety & Recovery Australia
  • ABN: 43 599 714 077

Questions

If anything here is unclear, or you want to know more about how the site is run, please email us or use the contact form.

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