Free Australian tech help
Tech advice you can trust, in plain English
tech.org.au gives everyday Australians clear, free tech help: fix a slow phone or laptop, stay safe from scams, and sort out your home wifi. No jargon, no cost, just help that works.
Popular right now: free up iPhone storage and is my phone hacked?
Plain language, always
No jargon and no assumed knowledge. If a step needs a technical word, we explain it in the same sentence.
A free community resource
A not-for-profit service, supported by Alien IT. We never sell devices, take affiliate commissions, or accept payment for mentions.
Tested, practical steps
Every guide is the actual sequence a technician would follow, written so you can do it yourself in a few minutes.
Start with a guide hub
Three topics cover the problems people ask about most. Each hub links to step-by-step articles.
Online safety tips
Practical online safety tips for everyday Australians. Set up passkeys, two-factor and scam checks that stop most attacks, with no jargon and no fear.
Read guideWhy is my computer so slow
Wondering why your computer is so slow? Free, safe fixes for laggy laptops and phones, from storage and start-up apps to when it is finally worth upgrading.
Read guideWiFi not working
WiFi not working at home? A calm, step-by-step way back online: restart the modem properly, clear dead spots and know when to call your ISP.
Read guidePopular how-to articles
All articlesHow to free up storage on iPhone
Out of space? Learn how to free up storage on iPhone in minutes, from offloading apps and clearing photos to the settings that stop it filling up again.
Read articleHow to stay safe online
Learn how to stay safe online with seven simple habits, from passkeys and two-factor to spotting scams. Plain-language security for everyday Australians.
Read articleIs my phone hacked? How to tell and what to do
Is my phone hacked? Learn the real warning signs, how to check, and the exact steps to lock a compromised phone down and get back in control, calmly.
Read articleHow to fix wifi at home
Learn how to fix wifi at home with a calm, step-by-step checklist: restart the modem the right way, clear dead spots and know when to call your ISP.
Read articleWhat to do if you've been scammed in Australia
Scammed in Australia? Do these things now: call your bank, secure your accounts, ring IDCARE on 1800 595 160, and report it to Scamwatch. A calm step-by-step.
Read articleHow to check who has access to your accounts
Worried someone can see your email or accounts? Check active sessions, connected apps, mail forwarding and recovery details step by step, then lock things down.
Read articleHow to share account access without losing control
Give family, staff or your IT person the access they need without handing over your identity. Use roles and sharing features, and keep recovery in your hands.
Read articleIs this website legit? How to check before you pay
A quick, practical way to check if a website or online store is legit: verify the ABN, read the domain carefully, test the contact details and check reviews.
Read articleIs this message a scam? Check it in 60 seconds
A text or email feels off? Run this 60 second checklist: the pressure test, the link test, the sender test, and how to check with the real organisation.
Read articleThe Hi Mum scam: what it is and how to beat it
A text from a new number saying Hi Mum, lost my phone? It is a known scam. How it works, the one phone call that defeats it, and what to do if money was sent.
Read articleAdvice from a real person, not a call centre
tech.org.au is run and written by Angus Lewington, who has spent years helping everyday people untangle real tech problems. There is no anonymous content farm here and no AI-generated filler passed off as expertise. Every guide is something we would happily walk a family member through.
It is a free, not-for-profit community resource, openly supported by Alien IT. Where it matters we point you to trusted, free Australian services rather than keeping you on our own page, because good advice sends you to the right place.
- Written and edited by a named person, Angus Lewington
- A not-for-profit resource, openly supported by Alien IT
- We never rank products, take commissions or paid mentions
- Every guide dated and revised as software changes
- No invented statistics, reviews or star ratings
Questions about tech.org.au
Is the tech advice on this site really free?
Yes. Every guide is free to read and the fixes we recommend use the free tools already on your devices. We do not sell products or push paid software you do not need.
Who is this tech advice for?
Anyone who uses technology and wants clear, trustworthy help: seniors, families, small business owners and anyone who would rather read a plain-language guide than pay for support.
How do I know the advice is trustworthy?
Guides are written and edited by a real person, dated so you can see how current they are, and point to official Australian services like Scamwatch and the eSafety Commissioner where relevant. We never invent statistics or reviews.
Can I ask my own tech question?
Yes. Email [email protected] or use the contact form. Common questions often become new guides, so asking helps other readers too.
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Plain-language guides and the occasional scam warning, sent when it matters. No spam, unsubscribe anytime.
Prefer to just ask? [email protected] or use the contact form.