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Tech tips and how-to articles
Individual guides you can follow start to finish. Each one solves a specific problem in plain English, with the exact steps to take on your own device.
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What to do if you've been scammed in Australia
Scammed in Australia? Do these things now: call your bank, secure your accounts, ring IDCARE on 1800 595 160, and report it to Scamwatch. A calm step-by-step.
Read articleHow to free up storage on iPhone
Out of space? Learn how to free up storage on iPhone in minutes, from offloading apps and clearing photos to the settings that stop it filling up again.
Read articleHow to stay safe online
Learn how to stay safe online with seven simple habits, from passkeys and two-factor to spotting scams. Plain-language security for everyday Australians.
Read articleIs my phone hacked? How to tell and what to do
Is my phone hacked? Learn the real warning signs, how to check, and the exact steps to lock a compromised phone down and get back in control, calmly.
Read articleHow to fix wifi at home
Learn how to fix wifi at home with a calm, step-by-step checklist: restart the modem the right way, clear dead spots and know when to call your ISP.
Read articleHow to check who has access to your accounts
Worried someone can see your email or accounts? Check active sessions, connected apps, mail forwarding and recovery details step by step, then lock things down.
Read articleHow to share account access without losing control
Give family, staff or your IT person the access they need without handing over your identity. Use roles and sharing features, and keep recovery in your hands.
Read articleIs this website legit? How to check before you pay
A quick, practical way to check if a website or online store is legit: verify the ABN, read the domain carefully, test the contact details and check reviews.
Read articleIs this message a scam? Check it in 60 seconds
A text or email feels off? Run this 60 second checklist: the pressure test, the link test, the sender test, and how to check with the real organisation.
Read articleThe Hi Mum scam text: what it is and how to beat it
A text from a new number saying Hi Mum, lost my phone? It is a known scam. How it works, the one phone call that defeats it, and what to do if money was sent.
Read articleRecovering after a scam: the weeks that follow
The first hour is covered elsewhere. This is the weeks after: chasing the money properly, rebuilding identity safety with IDCARE, and looking after yourself.
Read articleRemote access scams: when the caller wants into your computer
A caller says your computer is infected and asks to connect to fix it. How the remote access scam unfolds, the tells, and exactly what to do if they got in.
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